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Security and Privacy Policy
This Security and Privacy Policy ("Policy") outlines our
security and privacy policies. It is a work in progress. From time
to time, as our business changes, we will update the Policy but
the underlying goal of protecting the security of our customers'
transmissions and their privacy will remain. We welcome your
continuous input into these guidelines. Give us your feedback at 
A&P Technology, Inc. ("Impact") has created this Policy in order
to demonstrate our firm commitment to security and privacy. The
Policy applies to the Impact FAX service and the Impact VoiceMail
service (collectively, the "Service"), and does not
apply to other online or offline Impact sites, products or
services. By accepting our Terms of Service, and/or by using the
Impact FAX service or the Impact VoiceMail service, you expressly
consent to the security and privacy practices described in this
Policy. The capitalized terms in this Policy not defined in this
document are defined in the Terms of Service.
DEFINITIONS
"Transmissions" means any pages that are sent to Impact
via your dedicated Impact FAX Phone Number.
"Contents" of your Transmissions means any page
transmitted through the Service.
PROCESSING OF YOUR TRANSMISSIONS
The Contents of your Transmissions. The Service is intended
as a secure passive conduit for the transmission of the Contents
of your faxes, to the Recipient via Internet email. Impact does
not retain any of the Content transmitted through the Service. To
the extent that electronic copies of any Content are created
during transmission, such copies will be automatically deleted
from Impact's system immediately after the transmission is
completed. Once the Contents have been sent to the public
Internet, it is no longer under the control of Impact, and Impact
shall have no further liability with respect thereto.
Fully Automated System. Impact's system is fully automated
and Impact personnel will not review the contents of your
Transmissions through the Service, except as necessary to debug
errors in Transmissions or in our system, in which case an Impact
technician may view the transmission log files. Impact technicians
who are authorized to view the extracted logs of transmission have
signed written confidentiality agreements with Impact to protect
the confidentiality of such information.
Content Pages are Converted During Transmission. Impact's
system converts the Contents of your Transmission to electronic
format. The Content pages are not de-skewed or materially altered
in any way.
OUR SECURITY PRACTICES
Physical Security. Impact's service is currently hosted at
a premium, tier one, co-location facility located in Ohio. All fax
traffic is delivered via normal Public Switched Telephone Network
(PSTN) infrastructure into this secure facility where
transmissions are automatically processed and routed to the
Internet. Impact's facility offers a wide range of physical
security features, including state-of-the-art smoke detection and
fire suppression systems, motion sensors, 24x7 secured access, and
security breach alarms. Impact reserves the right to expand or
change physical locations or co-location providers, but will
require future locations and/or co-location providers to have
similar or better physical security.
Electronic and Network Security. Impact's entire network is
protected by commercial grade, state-of-the art firewalls. The
only public network interface between the Internet and your
Transmission data is via our outgoing Email servers. Otherwise
your Transmissions are firewalled off from external Internet
access. Impact's secure system is continuously monitored for
attempted intrusions and updated accordingly. Impact reserves the
right to modify, change and continually improve the electronic and
network security of its system.
Mail Delivery Security. Impact will attempt to deliver your
faxes to the Recipient and transmission confirmation emails to the
Sender using ESMTP, which is SMTP with Transport Layer Security
(TLS) extensions. TLS provides an encrypted tunnel between
Impact's mail server and the Recipient's and Sender's mail server.
If ESMTP is not available, Impact delivers your email using
standard SMTP.
OUR
DATA PRACTICES
Information Collected by Impact. Impact stores any
information that you directly or indirectly provide to Impact
("Collected Information"), with the exception of the
Contents of your Transmission. The Collected Information includes,
for example, the information you provide when you sign-up for the
Service (such as your name, address, financial information, list
of registered phone numbers), information received by Impact from
its telephone system when calls are made to your dedicated Impact
FAX Phone Numbers (such as the phone number from which the call is
made, the duration of the call, the number of pages sent), the
personal preferences you select for your Account.
General Permissible Uses and Disclosures of the Collected
Information. The Collected Information may be used and
disclosed by Impact for its general business purposes, including
without limitation to provide and customize your services, to
process new orders, to verify your identity, for billing purposes,
to contact you, and to improve the Services and/or the Web Site.
This Collected Information will not be disclosed to any third
party. As this Policy changes from time to time, the use and
disclosure of the Collected Information is subject to the Policy
in effect at the time of such use and disclosure.
Marketing Practices. Impact will not (a) share any
personally identifiable information collected from you with any
third parties, and (b) will not collect e-mail address from your
Transmissions for the purpose of sending future marketing
messages. Impact reserves the right to send you, at the Sender
e-mail address, requests for feedback, user tips, information
about new features, and other important announcements from Impact
and its partners.
Other Uses of the Collected Information. Notwithstanding
the foregoing, Impact reserves the right to:
(a) provide any of your information to companies or individuals
with whom we have contracted to perform services on our behalf
(our "Agents"), but only if the Agents have entered into
written agreements with us promising the same or a higher level of
security and privacy as set forth in this Policy;
(b) transfer all of the information collected about you to its
corporate affiliates or to a successor of all or substantially all
of its business pertaining hereto, whether by way of merger, sale
or transfer of all or substantially all of its assets hereof,
consolidation, operation of the law, or otherwise;
(c) collect, preserve and/or disclose your Collected Information
and Content, if Impact believes in good faith that such actions
are required by law; and
(d) otherwise collect, preserve and/or disclose your Collected
Information, but not your Content, if Impact believes in good
faith that such actions are necessary to enforce the Agreement,
defend itself against claims asserted against Impact, or protect
the rights, property, or personal safety of Impact, its users and
the public.
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